Frequently Asked Questions

Simply open the packet, tear off the adhesive paper and stick the Hotteeze to your undergarments where you want heat! IMPORTANT: Never stick a Hotteeze Heat Pad directly on your skin.

Hotteeze are made from all natural and eco-friendly ingredients, including iron, vermiculite and water, Hotteeze are the best option for you and the environment.

Once you open the packet, the filings inside the pad react with oxygen in the air to create heat – no wires or microwave required! The heat is constant and lasts for 12 hours. (Hotteeze for Feet last for 5 hours).

Yes! All our ingredients are non animal derived.

1. Open the packet
2. Tear off the adhesive paper
3. Stick the Hotteeze to your undergarments, socks or where you want heat
4. Once the pad has fully cooled, open with scissors
5. Sprinkle the contents in your garden
6. Dispose of wrapper in combustible trash

If you accidentally open it up, quickly seal it in an airtight plastic bag to it to stop the oxidization process.

Hotteeze Heat Pads are mainly iron filings and the soil conditioner is potassium chloride. The other ingredients are water, vermiculite, and activated carbon.

We recommend you check with your doctor before using Hotteeze Heat Pads, because some diabetics have no sensation in their extremities and wouldn’t be able to judge whether the heat pad or foot pad was getting too hot (thus, you could end up with a low temperature burn without feeling it).

No, you might burn yourself. Hotteeze will feel cozy at first, but after a while it will heat right up without you noticing and might feel too hot. You will probably start to sweat too, in which case the pad will slip off and you won’t get your 12 hours of guaranteed heat.

No! Hotteeze contain natural ingredients which are biodegradable, so when they’re done, you can throw them away guilt-free! The contents can be reused as a soil conditioner, which contributes to the reduction of wastes. The outer packet is combustible and does not generate toxic gases.

Whatever you do, NEVER put a Hotteeze near your abdomen, and check with your doctor before using it on any other part of your body.

If you get a Hotteeze wet, you can kiss it goodbye! The water will stop the oxidization process.

Yes! They won’t set off alarms at airport security or get picked up on x-ray machines. They are completely safe and will not set off any alarms. You can wear them on your clothes or carry them in hand luggage or checked luggage.

No. Once the 12 hours of heat is finished, that’s it! BUT – You can use the Hotteeze for half the time, pop it in an airtight bag to stop the oxidization process, and then keep using the rest of the hours of heat the next day.

Yes, but only through clothes. We recommend using a heat pad wrap or a flexible tube bandage that you can double over.

No, NEVER! While you are asleep, you cannot easily monitor your comfort level and you can get a low-temperature burn.

In most cases, your order will be delivered direct from our Warehouse in Port Melbourne (VIC) by Toll IPEC or Star Track within 5-7 working days of your purchase (dependent on destination address).

A tracking number will be emailed to you once your order has been processed by the courier..

Most items are in stock and are usually shipped within 24 hours of receiving cleared payment. Dispatches are Monday to Friday excluding Public Holidays.

We do not ship internationally.

If your item is returned to sender due to an incorrect address provided or an unclaimed item, we will have to charge a re-delivery fee if you wish the item to be delivered again.

Australia Wide Shipping

Orders under $50 are charged a $9.95 flat rate shipping fee including GST. This amount is automatically added to your order total at checkout.

Posting to PO boxes

PO Box addresses may get flagged by our software, so if you want your package to be left at your local post office please write (for example)
“C/o XXXXX Post Office 111”, followed by the street address of the post office, etc.